Shipping Policy

We ship across India using India Post. Every order is packed by hand and checked before it leaves us.

Dispatch time

Orders are dispatched within 1–3 working days of payment being confirmed. Orders placed on Sundays and public holidays are dispatched on the next working day.

Delivery time

Once dispatched, delivery usually takes 5–8 working days depending on your location. Remote and north-eastern pincodes can take longer. These are estimates from India Post, not guarantees.

Shipping charges

Delivery charges, where applicable, are shown on the product page and again in your order summary before you pay. There are no charges added after checkout.

Tracking

When your order ships we email you the India Post consignment number. You can track it at indiapost.gov.in, or from the order page in your account. Tracking can take up to 24 hours to become active after dispatch.

Serviceable areas

We currently deliver within India only. The states we serve are listed in the address form at checkout — if your state isn't selectable, we aren't able to deliver there yet.

Undelivered and returned parcels

If a parcel is returned to us because the address was incomplete, nobody was available to receive it, or it went unclaimed, we will contact you to arrange redelivery. Redelivery may incur a further shipping charge.

Need help?

Email us at hello@jewelwink.in with your order number and we'll look into it.